About Pam
I believe training should build confidence, not just knowledge.
I founded Performance & Confidence Training because I believe training should do more than provide information or tick a mandatory box.
People need to feel confident enough to use what they have learned when it matters.
My experience shapes the way I train.
My career has given me experience of leadership, management, people development and practical training across very different environments. I have worked as a manager within retail environments and have also held the role of CEO within the charity sector. These experiences gave me first-hand insight into what it means to lead people, manage teams, make decisions, deal with challenges and support people through change.
Alongside this leadership experience, my work has become increasingly focused on health and social care, where I deliver practical emergency and life support training to a wide range of professionals, including within Priory hospitals and brain injury services, working with nurses, doctors and senior support workers.
Knowing what to do and having the confidence to actually do it are two very different things.
Whether I'm developing a new manager, preparing a healthcare team for an emergency or helping staff recognise a safeguarding concern, I want people to leave training feeling more confident about what they need to do, and capable of putting that learning into practice.
Training that makes a difference in the real world.
My approach is practical, engaging and scenario-based. I encourage people to reflect on their current knowledge and experience, develop new skills, apply their learning to realistic situations and continue to grow.
My passion is also increasingly focused on leadership and management development, helping new and existing leaders grow in their role, have difficult conversations, make decisions and support their teams effectively.
My aim is simple.
To develop confident people who know how and what to do in difficult situations.
Pam Christmas
Founder, Performance & Confidence Training
Confident people. Capable leaders. Prepared teams.
Performance & Confidence Training brings these areas together, developing confident people, capable leaders and prepared teams.